Domestic orders within India are typically processed within 1-2 business days and delivered within 7-8 business days, depending on the location. International orders are shipped worldwide, with delivery timelines varying between 10-20 business days based on the destination. Please note that unforeseen circumstances such as weather conditions, customs procedures, or logistical challenges may cause delays.

Made-to-order or customised items begin production only once an order is placed, which extends the shipping timeline. These orders generally require 1-2 weeks for completion before dispatch.

For domestic orders within India, a shipping charge of ₹89 applies to orders below ₹999. Orders above ₹999 qualify for free shipping. International orders incur a flat shipping fee of $30 or €30, which is applied at checkout.

No, duties and taxes are not included in the product or shipping charges. Import duties vary by country and are payable directly to the shipping agency upon delivery. If duties and taxes are not paid by the recipient, Mishmash will be unable to process a refund.

Yes, we offer Cash on Delivery (COD) for domestic orders up to ₹10,000. The COD charges are:

• ₹39 for orders up to ₹2,000
• ₹59 for orders between ₹2,000 and ₹3,000
• ₹79 for orders between ₹3,000 and ₹4,000
• ₹99 for orders between ₹4,000 and ₹5,000
• ₹149 for orders between ₹5,000 and ₹10,000

Once your order has been processed, you will receive a confirmation email with a tracking number. You can track your order through our website or the courier service’s tracking portal.

To ensure smooth delivery, please provide accurate shipping details and contact information. Mishmash is not responsible for delays or lost shipments resulting from incorrect or incomplete details. If any changes need to be made to shipping information, contact us before the order is dispatched.

If a package is returned due to an incorrect address or failed delivery attempts, we will attempt to contact you for re-shipment. Additional shipping charges may apply. If you choose not to have the package re-shipped, a refund will be processed after deducting shipping costs.